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 What Our Clients Say

 “We appreciate so much the peace of mind we have grown to trust with our telephones being answered by perhaps not the biggest in the industry but by experience after experience—THE BEST. It is reassuring when you can call back Directors Choice after you have inadvertently miswritten a phone number and they refer to their caller ID. Invaluable. Our motto has been “Dunn with Care” and Directors Choice continues our mission call by call. Thank You.”


William F. Dunn – Dunn Family Funeral Home – Oswego, Illinois

“I am single owner of a small funeral home with a part time secretary. Directors Choice lets me get away, knowing that my clientele will be taken care of with respect and dignity. I would recommend this service to any funeral home regardless of size. It’s been a pleasure working with you.”


Larry Little – Mullican-Little Funeral Home – Bells, Texas


“Directors’ Choice has been handling our phones for many years – I find them to be professional, thorough, reliable, and compassionate. Most of all, I do not have to worry when I leave the office and forward the company lines. We are in Philadelphia, PA and they are in Canada. We have had all the local answering services. They just cannot compete with Directors’ Choice.”


Ronald Rex Piselli – Director of Funerals and President – Ronald Rex Piselli Funeral Chapels Inc. – Philadelphia, Pennsylvania


“We have been using Directors Choice as our answering service for almost 10 years. We are a small funeral home on the south shore of Nova Scotia that is run by my husband and myself (and one part time employee). It has been peace of mind for us knowing that when we go south for March break or on a weekend getaway – Directors Choice is there to answer our phones professionally. I would not hesitate to recommend your company to any other funeral homes that are looking for a professional answering service.”


Christine Morse – Mahone Funeral Home Limited – Mahone Bay, Nova Scotia

“I am very impressed in what I hear and how your agents handle even the not so nice callers. You are our fourth answering service and by far the very best”


Blair Scott – Parkview Funeral Chapel – Moose Jaw, Saskatchewan

 “Please let the agent know she handled this call perfectly. The caller’s pet had died and the agent was very sweet and helpful to her even though it was actually a call for our pet cremation service. I appreciate her handling of this call very much.”


Linda Sandhoff – Rest Haven Funeral Home – Rockwall, Texas


“We appreciate the fine work you guys do for us, even though we are probably guilty of only calling when there is a problem, which honestly, is pretty rare. I almost feel like we need to be inviting all of your staff to our Christmas party!”


Randy Garner – Day Funeral Home – Randolph, Vermont


“(One of your operators recently) took a first call for us. The caller was a decedent affairs rep from a large metropolitan medical center and when I later visited with rep she was “shocked” at the excellent quality of the receptionist when I informed her that she had given the first call information to our answering service. The caller advised this was the most professional, efficient answering service operator she had ever had contact with. The Rep advised that most answering service reps she has contact with are mostly very inefficient and cause great stress on their agency. Great job —Thanks for representing our company so well.”


Don Heer – Heer & Dahl Mortuaries – Brush, Colorado