Directors’ Choice, the funeral industry’s most highly awarded answering service, is pleased to announce their Premier Partnership with Select Independent Funeral Homes, a worldwide professional association of independent, locally owned funeral homes. This partnership positions Directors’ Choice as Selected’s exclusive partner and preferred supplier of answering services. Directors’ Choice’s funeral director CEO and founder, …
Directors’ Choice announces Premier Partnership With Selected Independent Funeral Homes
May 15th, 2013Just Listen
April 24th, 2013
At Directors’ Choice, we believe the best service we can give a grieving family member is to listen when we are responding to their call. You’ve probably discovered the same with families you serve. Listening can actually be harder to do than it sounds. We are living in a society where we are conditioned …
Respect is the New Black
April 17th, 2013
Once upon a time, Americans had the likes of Emily Post and Miss Manners to gently guide their behavior at solemn events and joyous occasions. Their insights into the proper etiquette for life’s gatherings served as the cornerstone for these rituals. But times have changed and society has moved on. Gone are the days of …
Cloud Computing, Facebook, and the Digital Beyond
April 10th, 2013
As digital media becomes the norm in today’s society, there are many questions surrounding the chain of command when it comes to accessing and inheriting the digital media files that have become part of our identity. For many of us, a large part of that digital identity is our Facebook account. However, few have given …
Dream On! Directors’ Choice makes employee dreams real
April 5th, 2013
Famous words of Martin Luther King Jr. “I have a dream….” Directors’ Choice has taken those words to another level within our organization. What better way to get to know our staff and to help them, help ourselves, and benefit others. Modeled after the “Make a Wish Foundation”, the Dream on Program was put in …
We’ll Help You Plan if You Plan to Succeed
March 27th, 2013
What’s the one thing that prevents a funeral home from being the best it can be? Being distracted with administrative tasks We’ve asked this question a lot, and the answer we most often hear is: getting bogged down with emails, forgotten appointments, leaving and retrieving phone messages, chasing down leads, etc. You spend so …
Online Marketing for Funeral Homes – The Next Steps
March 20th, 2013
Part 2 of 2: Above and Beyond In our last blog, we explained how prospective clients and customers find businesses in today’s digital world. But once they find you, how can you get them to stick around awhile, or at least make contact with you? The following establishes some best practices for getting folks …
Online Marketing for Funeral Homes – Where to Begin
March 13th, 2013
Part 1 of 2: Searching for Answers Online marketing for funeral homes is a must in today’s competitive industry. Online marketing is primarily about getting your business in front of people when they are likely to need you (promoting), giving them the information they are looking for (educating), and building relationships so your name …
Innovations are Changing how People want to Talk to you
March 8th, 2013
I’ve worked in the answering service industry for 14 years. I admit that I was a little skeptical that Directors’ Choice would see much acceptance of our new Live Chat offering that we launched before the holidays. My name is Steven and I am in my mid-forties. I still handwrite personal cards and I …
Web Chat from Director’s Choice: Something to Chit-Chat About
March 6th, 2013
Directors’ Choice Answering Service has created another unique service, Web Chat, for your clients’ needs. Our new feature allows your website visitors and families-in-need the convenience of 24-hour real time, instant access to a Director’s Choice, funeral-industry trained operator. As with our award-winning telephone answering services, skilled Web Chat agents will use their expertise to …
